Blog & Articles

Lorraine's Mission

"My passion is to engage your employees and create a safe and happy workplace. As a former leader at Southwest Airlines, I acquired the skills and knowledge to establish a loyal workforce your competitors will envy and your customers will love." 

Ten Interview Tips to Land the Best Job

By toe | Jul 29, 2017

As the Director of Employment at Southwest Airlines, my job was to hire the very best. Every year, 2500 applicants out of 100,000 became our ‘warrior spirited’ employees. Southwest, like other top employers, is a coveted place to work and recognized as a Happy Workplace by Forbes and Fortune Magazine. This is the second in my…

Read More

A Culture of Commitment: From Millennial to Baby Boomer: by Lorraine Grubbs and Melissa Smith

By toe | Jul 19, 2017

This is the second interview in a series highlighting General Insulation employees. The two individuals, Stephanie Meegan, Operations Manager of the Miami Branch and Vincent Martinez, Warehouse Manager of the San Francisco Branch were chosen because, like the first three Branch Managers interviewed for our first article, they are a good example of the culture…

Read More

Nine Tips to Find and Land the Best Job

By toe | Jun 23, 2017

As the Director of Employment at Southwest Airlines, my job was to make sure we hired the very best. Every year, 2500 applicants out of 100,000 became our ‘warrior spirited’ employees and many of these individuals used the Nine tips below to catch our attention. Use these tips and increase your chances of getting an…

Read More

Remembering our Military Heroes

By toe | Jun 10, 2017

Remembering our Military Heroes   Watchfires have been a part of U.S. history dating back to the end of the Revolutionary War when General George Washington had signal fires lit along the Hudson River to let people know the war was over. It is said that following a battle or long march, a large fire was started so those missing or…

Read More

A Culture of Commitment By Melissa Smith and Lorraine Grubbs

By toe | Jun 9, 2017

General Insulation has successfully been growing, product-by-product, branch-by-branch, customer-by-customer and employee-by-employee since Frank Granara acquired it in 1982. From its original branch in Somerville, starting out of an abandoned church, to the current 50 branches operating throughout North America, this company has conquered many challenges to become the powerhouse it is today.  Their motto and…

Read More

Excellent Time-Saving Idea for Leaders to Communicate

By toe | May 30, 2017

If you find there are too many long reports circulating among your team and wish you could find a way to shorten them without sacrificing critical information, this could be your solution. Ever heard of the 5-15 report? I had not until I worked with the CEO of General Insulation, Frank Granara. Frank asks his…

Read More

Becoming a Leader Will Change You

By toe | May 13, 2017

  Regardless of why you become a leader, the one overarching truth is, leadership will change you. As a leader for over 30 years, here’s how Leadership changed me. I’m always aware of the latest trends Things typically change so much faster outside the company than inside. My team needed to rely on me to…

Read More

Ultimate Decision Making

By toe | May 7, 2017

The Ultimate Decision- Making Classroom   One of the most important leadership attributes needed is the ability to make quality decisions under stress.  I was challenged by one of my clients to help a group of leaders develop better decision-making skills. After much thought and research, I decided, instead of sitting them in a classroom…

Read More

Creating Extreme Ownership

By toe | May 5, 2017

The Secret to Creating Extreme Ownership   We have worked with General Insulation (GIC) as consultants for the past 10 years.  Our role with this 500 employee,  $250+ million company has ranged from business coaches and leadership developers to HR advisors.  Most recently, we had the opportunity to spend time visiting and talking to individuals…

Read More