Blog & Articles
"My mission is to engage your employees and create a safe and happy workplace. As a former Southwest Airlines leader, I acquired the skills and knowledge to establish a loyal workforce your customers will love and your competitors will envy."
A Culture of Commitment By Melissa Smith and Lorraine Grubbs
General Insulation has successfully been growing, product-by-product, branch-by-branch, customer-by-customer and employee-by-employee since Frank Granara acquired it in 1982. From its original branch in Somerville, starting out of an abandoned church, to the current 50 branches operating throughout North America, this company has conquered many challenges to become the powerhouse it is today. Their motto and…
Read MoreExcellent Time-Saving Idea for Leaders to Communicate
If you find there are too many long reports circulating among your team and wish you could find a way to shorten them without sacrificing critical information, this could be your solution. Ever heard of the 5-15 report? I had not until I worked with the CEO of General Insulation, Frank Granara. Frank asks his…
Read MoreBecoming a Leader Will Change You
Regardless of why you become a leader, the one overarching truth is, leadership will change you. As a leader for over 30 years, here’s how Leadership changed me. I’m always aware of the latest trends Things typically change so much faster outside the company than inside. My team needed to rely on me to…
Read MoreUltimate Decision Making
The Ultimate Decision- Making Classroom One of the most important leadership attributes needed is the ability to make quality decisions under stress. I was challenged by one of my clients to help a group of leaders develop better decision-making skills. After much thought and research, I decided, instead of sitting them in a classroom…
Read MoreCreating Extreme Ownership
The Secret to Creating Extreme Ownership We have worked with General Insulation (GIC) as consultants for the past 10 years. Our role with this 500 employee, $250+ million company has ranged from business coaches and leadership developers to HR advisors. Most recently, we had the opportunity to spend time visiting and talking to…
Read MoreHigh Performing Volunteer Team
Performance ‘Secrets’ of a Volunteer Team I had the honor of volunteering as part of the Lighthouse Charity Team (LCT), cooking and serving food for 1200 plus soldiers and their families. These soldiers are members of the elite 147th Reconnaissance Wing and were celebrating Family Day at Ellington Field in Webster,…
Read MoreTaking a Risk
Take a Risk, Reap the Reward Eddie Janek has experienced a lot in his life. “I’ve been hit by trains, caught under barges, survived World War II and the Korean War, but I wanted just a bit more adventure”. So, for his 90th birthday, he treated himself to a sky dive. His family and…
Read MoreWe are Family
How this charitable organization lives it From the moment you join the Lighthouse Charity Team (LCT), you hear, “Welcome to our Family!” Their motto, “People Helping People – Cooking for a Cause” is demonstrated throughout their communities as they cook for weekly benefits and fundraisers. Oftentimes companies tout, “We are family”, but don’t show…
Read MoreCreating an Ownership Mentality
Creating an Ownership Mentality Employees who understand and value a company’s mission are more likely to treat the company like owners. They will rally together and fight battles that come. Smart companies understand what it takes to create that “warrior spirit” mentality and use it to propel them to success. Here’s how you…
Read More(Read all five pages of Lorraine's articles & share)