Blog & Articles
"My mission is to engage your employees and create a safe and happy workplace. As a former Southwest Airlines leader, I acquired the skills and knowledge to establish a loyal workforce your customers will love and your competitors will envy."
Pushing Limits
Leadership Development Pushes Past Comfort Zone A company’s business may not be in a danger zone, but leadership development efforts can’t wait until it is. Even though business is good and the organization is humming along, challenging leaders to break out of their comfort zones and develop the skills needed to sustain and grow the…
Read MoreLeadership Between Men and Women
Changing Approaches to Leadership Between Men and Women Today’s American workforce is almost equally made up of men and women. How does this affect the way any leader, whether male or female, deals with employees? Below are five key areas where the difference in gender can impact leadership effectiveness. By ensuring your leaders are aware…
Read MoreDrastic Training Measures
How to Zap Business Executives Out of Their Comfort Zones What happens when a corporation’s leadership is engaged, talented and competent – but so stuck in their ways that they can’t quite grasp the importance of acting as a strategic, forward-thinking team? It could be time for drastic measures – so drastic that company vice…
Read MoreDisengaged Employee…What Can You Do?
How to Engage a Disengaged Employee Several years ago, the Gallup Organization focused on employee engagement research and determined that a whopping 71% of U.S. workers are disengaged. These employees give poor customer service, lack initiative and don’t go the extra mile. Ultimately, they are costing American companies over $3 billion a year. So what’s…
Read MoreTaking Risks
How to Train Your Business Leaders to Take Risks To drive your company forward, break the pattern of risk avoidance by immersing your leaders in high-risk situations. Thursday, July 7, 2016, 1:41 Pm BY LORRAINE GRUBBS NY DAILY NEWS CONTRIBUTOR In the volatile and ever-changing environment in which businesses find themselves today, it is…
Read MoreKnow Your Company’s Core Values
Building a Happy Workplace requires that Employees Know and Live Your Company’s Core Values What is a core value? It’s the basis of how your company thinks and acts. It guides your decision-making, selection of vendors and employees and dictates how you treat your customers. It is the backbone of who you are and sets…
Read MoreFood: The Hidden Morale Booster
The Hidden Morale Booster…Food in the Workplace Want to boost employee morale? Don’t overlook an easy and relatively inexpensive way to make an impression on your workforce. Smart companies utilize “little things”, like providing food and refreshments to employees during working hours in a great environment like the company cafeteria. This creates an ideal social…
Read MoreRecognize Good Work
The Top 3 Things Successful Entrepreneurs Do To Build Employee Loyalty Through Recognition In a recent Small Business Today article, I learned that “more than 60% of small businesses have fewer than five employees”. That means, “all hands must be on deck” to keep things running smoothly. Employees of these small companies are cross-trained to…
Read MoreDo women and men respond differently to change?
Do women and men respond differently to change? Published in Smart Business, Authored By: Lorraine Grubbs 12:01am EST July 22, 2016 As a leader in today’s business environment, you may wonder, “Do men and women respond differently to change?” Before answering, consider the following statement by Greek philosopher Heraclitus: As the Greeks had to…
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